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Privacy Policy

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Privacy Policy

Last Updated: June 2026

Welcome to RoomMitra. Your privacy is important to us. This Privacy Policy explains how RoomMitra collects, uses, stores, and protects your personal information when you use our website, mobile application, and related services.

By accessing or using RoomMitra, you agree to the terms outlined in this Privacy Policy.


1. About RoomMitra

RoomMitra is a platform that helps users find and connect with:

  • Rooms for Rent

  • PG Accommodation

  • Hostels

  • Roommates

  • Tiffin Services

  • Laundry Services

  • Other Living-Related Services


2. Information We Collect

Personal Information

We may collect the following information when you register or use our services:

  • Full Name

  • Mobile Number

  • Email Address

  • Profile Photo

  • Gender (optional)

  • City and Location

  • Login Credentials

Listing Information

When listers create listings, we may collect:

  • Property Details

  • Address

  • Pricing Information

  • Images and Videos

  • Contact Information

Technical Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Usage Data

  • Cookies and Tracking Data


3. How We Use Your Information

We use collected information to:

  • Create and manage accounts

  • Display listings and profiles

  • Improve platform functionality

  • Provide customer support

  • Send important notifications

  • Prevent fraud and abuse

  • Analyze platform performance

  • Comply with legal requirements


4. User Accounts

Users are responsible for maintaining the confidentiality of their login credentials.

You agree to:

  • Provide accurate information

  • Keep your password secure

  • Notify us immediately of unauthorized access

RoomMitra is not responsible for losses caused by unauthorized use of your account.


5. Listings and Public Information

Information submitted in listings may become publicly visible, including:

  • Listing Title

  • Property Details

  • Photos

  • Contact Information

  • Reviews and Ratings

Please avoid sharing sensitive personal information in public listings.


6. Cookies and Tracking Technologies

RoomMitra may use cookies and similar technologies to:

  • Remember user preferences

  • Improve website performance

  • Analyze user behavior

  • Enhance user experience

Users may disable cookies through browser settings, though some features may not function properly.


7. Communication

We may contact users through:

  • Email

  • SMS

  • WhatsApp

  • Push Notifications

  • In-App Notifications

These communications may include:

  • Account Updates

  • Listing Updates

  • Promotional Messages

  • Security Alerts

  • Service Announcements

Users may opt out of promotional communications where applicable.


8. Data Sharing

RoomMitra does not sell personal information to third parties.

We may share information with:

  • Service Providers

  • Payment Partners

  • Government Authorities (when legally required)

  • Law Enforcement Agencies

  • Technology Partners

Such sharing is limited to legitimate business or legal purposes.


9. Data Security

We implement reasonable security measures including:

  • Secure Servers

  • Password Protection

  • Access Controls

  • Database Security

  • Monitoring Systems

However, no internet-based service can guarantee absolute security.

Users acknowledge that they use the platform at their own risk.


10. User Rights

Users may request to:

  • Access their data

  • Update information

  • Correct inaccurate data

  • Delete account information

  • Withdraw consent where applicable

Requests may be submitted through the contact information provided below.


11. Children's Privacy

RoomMitra services are intended for individuals aged 18 years and above.

We do not knowingly collect information from children under the age of 18.

If such information is discovered, it will be removed promptly.


12. Third-Party Links

Our platform may contain links to third-party websites and services.

RoomMitra is not responsible for:

  • Third-party content

  • Privacy practices

  • External websites

  • External services

Users should review the privacy policies of those third-party services.


13. Reviews and User Content

Users may submit:

  • Reviews

  • Ratings

  • Comments

  • Images

  • Feedback

By submitting content, you grant RoomMitra the right to display, store, and use such content for platform-related purposes.

RoomMitra reserves the right to remove content that violates our policies.


14. Fraud Prevention

To maintain platform safety, RoomMitra may:

  • Monitor suspicious activities

  • Verify listings

  • Suspend accounts

  • Remove fraudulent content

  • Cooperate with legal authorities


15. Data Retention

We retain information for as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Enforce policies

Information may remain in backups for a reasonable period after deletion.


16. Changes to Privacy Policy

RoomMitra reserves the right to modify this Privacy Policy at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of the platform after updates constitutes acceptance of the revised policy.


17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

RoomMitra

Email: info.roommitra@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.


18. Consent

By using RoomMitra, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection and use of your information as described herein.

Thank you for trusting RoomMitra.