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Terms & Condition

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Terms & Conditions

Last Updated: June 2026

Welcome to RoomMitra. These Terms & Conditions govern your access to and use of the RoomMitra website, mobile applications, and related services.

By accessing or using RoomMitra, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the platform.


1. About RoomMitra

RoomMitra is an online platform that helps users discover and connect with:

  • Rooms for Rent

  • PG Accommodation

  • Hostels

  • Roommate Listings

  • Tiffin Services

  • Laundry Services

  • Other Accommodation and Living Services

RoomMitra acts solely as a platform and does not own, operate, manage, or control the properties or services listed by third parties.


2. User Eligibility

To use RoomMitra, you must:

  • Be at least 18 years of age.

  • Provide accurate and complete information.

  • Use the platform in compliance with applicable laws.

RoomMitra reserves the right to suspend or terminate accounts that violate these requirements.


3. User Accounts

Users are responsible for:

  • Maintaining account confidentiality.

  • Protecting login credentials.

  • All activities conducted through their accounts.

RoomMitra shall not be liable for unauthorized access resulting from user negligence.


4. Listings and Content

Users and listers are solely responsible for the information they publish on RoomMitra.

You agree not to post:

  • False information

  • Fraudulent listings

  • Misleading advertisements

  • Illegal content

  • Offensive or abusive material

  • Copyright-infringing content

RoomMitra reserves the right to edit, remove, reject, or suspend any listing without prior notice.


5. Lister Responsibilities

Listers agree to:

  • Provide accurate property or service information.

  • Upload genuine photos.

  • Maintain updated contact information.

  • Respond honestly to inquiries.

RoomMitra does not guarantee inquiries, bookings, tenants, roommates, or business leads.


6. User Responsibilities

Users agree:

  • To verify listings independently.

  • Not to misuse platform information.

  • Not to harass property owners or service providers.

  • Not to engage in fraudulent activities.

Any transaction entered into between users and listers is solely their responsibility.


7. Verification Disclaimer

RoomMitra may provide verification badges or verification services.

However:

  • Verification does not guarantee authenticity.

  • Verification does not guarantee safety.

  • Users must perform their own due diligence before making payments or agreements.


8. Payments and Transactions

RoomMitra may offer premium services, subscriptions, advertisements, or promotional features.

All payments:

  • Are subject to applicable taxes.

  • Must be made through approved payment methods.

  • May be non-refundable unless stated otherwise.

RoomMitra is not responsible for payments made directly between users and listers.


9. Refund Policy

Unless specifically stated:

  • Premium plans are non-refundable.

  • Featured listing fees are non-refundable.

  • Advertisement fees are non-refundable.

Refund requests may be reviewed on a case-by-case basis.


10. Reviews and Ratings

Users may submit reviews and ratings.

Reviews must:

  • Be truthful.

  • Be based on actual experiences.

  • Not contain abusive language.

RoomMitra reserves the right to remove inappropriate reviews.


11. Intellectual Property

All content on RoomMitra, including:

  • Logos

  • Branding

  • Design

  • Software

  • Graphics

  • Text

is owned by RoomMitra or its licensors and protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.


12. Prohibited Activities

Users must not:

  • Create fake accounts.

  • Post misleading information.

  • Attempt unauthorized access.

  • Upload malware or harmful content.

  • Use automated bots or scraping tools.

  • Interfere with platform operations.

Violations may result in immediate suspension or legal action.


13. Limitation of Liability

RoomMitra acts solely as an intermediary platform.

RoomMitra shall not be liable for:

  • Property disputes

  • Roommate disputes

  • Financial losses

  • Fraudulent transactions

  • Service quality issues

  • Personal injury

  • Property damage

Users are solely responsible for evaluating and verifying listings and service providers.


14. Third-Party Services

RoomMitra may contain links to third-party websites, payment gateways, maps, or services.

We are not responsible for:

  • Third-party content

  • Third-party policies

  • Third-party transactions

Users interact with third-party services at their own risk.


15. Suspension and Termination

RoomMitra reserves the right to:

  • Suspend accounts

  • Restrict access

  • Remove listings

  • Permanently terminate accounts

for violations of these Terms & Conditions.

No prior notice may be required in serious cases.


16. Privacy

Use of RoomMitra is also governed by our Privacy Policy.

Users are encouraged to review the Privacy Policy to understand how information is collected and used.


17. Indemnification

Users agree to indemnify and hold harmless RoomMitra, its owners, employees, affiliates, and partners from any claims, damages, losses, liabilities, or expenses arising from:

  • Platform misuse

  • User-generated content

  • Violations of these Terms

  • Legal disputes between users


18. Changes to Terms

RoomMitra reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page.

Continued use of the platform constitutes acceptance of any revised terms.


19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of RoomMitra shall be subject to the jurisdiction of the competent courts in India.


20. Contact Information

For questions regarding these Terms & Conditions, please contact:

RoomMitra

Email: info.roommitra@gmail.com

We will make reasonable efforts to respond to inquiries promptly.


21. Acceptance of Terms

By registering, accessing, browsing, or using RoomMitra, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Thank you for choosing RoomMitra.